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Privacy Policy

I am committed to protecting your privacy and handling your personal information with care, transparency, and respect. This policy explains what information I collect, why I collect it, how it is used, and the rights you have under UK data protection law (UK GDPR).

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1. Who I am

I am an independent consultant providing therapeutic, relational, and developmental support services. Data Controller: Celia Suppiah, Melton Mowbray, UK Contact: celia.suppiah@gmail.com 07807 688248

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2. What information I collect

I may collect and store:

  • Contact details (name, email, phone number)

  • Background information relevant to the work we are doing together

  • Session notes to support reflective practice and continuity of care

  • Administrative information (invoices, payment records)

  • Any information you choose to share during sessions

I do not collect more information than is necessary for providing my services.

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3. Why I collect your information

I use your information to:

  • Provide therapeutic or consultancy services

  • Maintain accurate records of our work

  • Communicate with you about appointments or follow‑up

  • Meet legal, professional, and insurance requirements

I rely on the lawful basis of legitimate interests and, where appropriate, consent.

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4. How your information is stored

Your information is stored securely in password‑protected digital systems. I do not share your information with third parties unless:

  • You give explicit consent

  • I am legally required to do so

  • There is a safeguarding concern where someone is at risk of harm

In safeguarding situations, I will always aim to discuss this with you first unless it is unsafe to do so.

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5. How long I keep your information

I keep records for 7 years, in line with professional indemnity insurance and sector guidance. After this period, records are securely deleted.

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6. Your rights

You have the right to:

  • Access your information

  • Request corrections

  • Request deletion (in some circumstances)

  • Withdraw consent

  • Object to how your data is used

  • Make a complaint to the ICO

To exercise any of these rights, contact me at the details above.

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7. Updates to this policy

I may update this policy from time to time. The most recent version will always be available on request.

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